Transformation in action
Sixty years in business creates pathways we follow, often for reasons more to do with legacy than efficiency. That’s why right now, we’re taking a close look at the way Chinachem operates, the impact we make, and the future we’re building for our colleagues, stakeholders, customers, and the city around us.
The term digital transformation is undeniably hot right now, and it plays a key role in how we are shaping Chinachem for the future. But to us, it’s just one of a series of tools we are using in a larger effort to transform how we do business.
CEO, Donald Choi describes it in the following manner, “It’s not simply about taking paperwork and turning into a digitized form. It’s rethinking our whole workflow. Giving our colleagues an opportunity to get involved, allowing them freedom to decide how processes should be run. We’re facing new market demands. So we need to provide the support to help our people come up with the fresh ideas needed to be relevant and stay ahead.”
A significant initiative for the next three years is the development of a Group wide customer relationship management solution. Technology yes, but more importantly, a powerful tool for our key frontline workers to enhance the way they take care of our tenants, customers, and guests.
Donald Choi, “We need to get our frontline workers involved, we need their buy in, because they’ll be engaging customers in new ways. We want them to become owners of these new experiences, further promoting and advocating through their daily contact with our customers, so that these end users will also feel and understand what we are doing and where we are going. All very much aligned with our purpose of creating shared value.”
Reflecting these shifts in emphasis, two divisions within the Group have been reformed to deliver the change that lies ahead. Business Transformation and Innovation, led by Damien Wu, spearheads technology initiatives alongside the creation of new business opportunities. And Sylvia Chung heads Business Impact, Branding and Marketing, advocating for the company’s culture, shaping the business narrative, and ensuring a consistent Chinachem voice throughout. More details on these appointments can be found on the ‘Our people’ page.
Introducing CCG COMMONS
the Hive Central x CCG CommonsCCG COMMONS is a new brand from Chinachem Group focusing on opportunities in and around the growing shared economy. Deriving its name from a resource that belongs to all, our first initiative is a collaboration with internationally renowned co-working space creator, the Hive. We appointed the Hive to be operator of the Hive Central x CCG Commons, a co-working space located in the heart of Central, offering more than 17 ,000 sq ft of naturally lit, stylishly furnished work environments to bring together individuals, emerging enterprises, and established companies.
CCG Accel - Powered by HKSTP
We’re teaming up with Hong Kong Science and Technology Parks Corporation (HKSTP) to accelerate smart city start-up development. This pilot-first accelerator programme is aimed at propelling high potential tech ventures through a pilot-to-mass adoption process, complemented by our sector-specific expertise. Three themed cohorts will be supported in the next two years.
Leading the way with Anderson Road
Designing for a different future
In as little as 20 years, almost one third of Hong Kong’s population will be aged 65 or more. Chinachem is already tackling this future shift in demographics with our upcoming Anderson Road project, designing and building specifically for this vital and relevant audience, to create Hong Kong’s first all age community. In partnership with the CUHK Jockey Club Institute of Ageing, our design thinking is being guided by an in depth study of how architecture can have a positive influence on elderly health.
Investing in innovation
We are channeling significant resources into accelerating the development of technologies to improve the way you live and we work.
In partnership with established Venture Capital firms, we have launched a VC investment arm focusing on Smart City Technology startups that are connected to the GBA region - you can be based locally, or be overseas and wanting to expand here. We’re seeking out and supporting innovators developing technologies set to disrupt or advance in the built environment.
PropTech Global Challenge
We are excited to be helping lead the way in an international competition to find fresh new property technology solutions for a world that’s been struggling under the weight of Covid-19.
We’ve teamed up with one of our Venture Capital partners ParticleX and the Hong Kong Science and Technology Park (HKSTP), to launch the PropTech Global Challenge 2020.
This completely virtual competition is looking for startups keen to offer solutions to HK, GBA, and APAC corporate clients, and there’s not only funding available, but there’s incubation support on offer from the HKSTP too.
Find out more about this exciting opportunity at https://particlex.com/application/proptech-2020/