Dedication to Occupational Health, Safety & Well-Being

To showcase our emphasis on occupational health and safety (“OHS”) for internal operations, we have an Occupational Health and Safety Committee (“OHSC”), with formal terms of reference to define scope and responsibilities.

We have implemented the Occupational Health and Safety Management Framework, which supports the mitigation of OHS risks by outlining objectives, responsibilities, procedures, resources, review mechanisms, and improvement processes. The Occupational Health and Safety Policy is designed to achieve low accident and injury rates, in line with industry best practices in the workplace. It emphasises fostering collaboration among various departments to ensure that employees and external contractors meet OHS standards by implementing proactive preventive measures and timely corrective actions. Additionally, we regularly monitor and review OHS performance.

The Group holds certifications for the ISO 45001:2018 international standard for OHS management systems, achieved through OHS risk assessments and internal and external audits. We have obtained a total of nine ISO 45001 certifications, covering our operations in the headquarters office, hotel and properties.

CCG was awarded the Healthy Corporate Award Scheme 2024 – Diamond Award. This recognition underscores the company’s dedication to the physical and mental well-being of its employees, fostering corporate social responsibility.

The Group is committed to providing training and resources to employees and contractors. During the Reporting Period, we offered health and safety training to our employees, including on-the-job training, occupational safety, workplace safety, fire safety, and well-being and wellness workshops. Nine colleagues from Property Services are certified as qualified safety supervisors, having obtained the Combined Certificate for Safety, Health, and Environmental Supervisors (Property Management) from the Occupational Safety and Health Council in Hong Kong.

100%

Of employees are covered by the wellness, health, and safety support programme

KPI for FY2024/25

100%

Of employees are covered by the wellness, health, and safety support programme

Performance

Case Study

First Aid & AED Certification Scheme

To respond efficiently and effectively to medical emergencies, we encourage our Property Services colleagues to undertake training in First Aid and automated external defibrillator (“AED”) skills. As a result of these trainings, 93 colleagues passed the First Aid examination, and 126 colleagues completed AED training in this Reporting Period, demonstrating their proficiency in managing medical emergencies.

Prevention of Lower Limb Disorders

Sleep Well and All Will Be Well – Mastering Quality Sleep Skills

Debunking Low-Sugar Diet Myths

Wheeling to Be Happy – Understanding PERMA & the Elements of Happiness

Our employees also benefited from a series of wellness and occupational health talks and workshops that were designed to enhance awareness of mental health and promote healthy lifestyles.

Recognising the vital role of employee wellness in achieving organisational success, the Group fosters a holistic approach to health and well-being. We believe that a healthy workforce not only enhances productivity but also contributes to employee satisfaction and retention.

We implemented a range of wellness activities to maintain the physical, mental, and emotional health of our employees. We strive to foster a work environment that promotes healthy lifestyles, balances work and life, and enhances overall well-being.

Monthly Fruit Day & Healthy Canteen Food

To promote employees’ health, CCG arranges nutritious meals on our canteen menu, curated by an in-house nutritionist. We also continue the monthly fruit giveaway initiative at our headquarters.

CCG Staff Social Clubs

We established the CCG Staff Social Club to organise activities that promote well-being and strengthen team cohesion.

The CCG Staff Social Club provides a platform for organising social activities, welcoming all full-time and part-time staff to join their activities of interest.

During the Reporting Period, we had seven social clubs, including sports, board games, coffee and cocktail making, drumming, floral design, and wine tasting.

Bouldering Sports Events

We offered 50 colleagues a unique opportunity to participate in a bouldering session led by professional coaches and a bouldering athlete. The event also introduced core training exercises to enhance daily posture and reduce injury risk, as well as myofascial release techniques to relieve muscle tension and chronic pain.

Table Tennis Competition

The Nina Hospitality Table Tennis Competition 2025 concluded successfully after intense competition.

Smoking Cessation Seminars

Nina Hospitality hosted two smoking cessation seminars at our Nina hotels in partnership with the Lok Sin Tong Benevolent Society, engaging over 50 colleagues. The workshops covered smoking and disease, quitting strategies, and solutions to withdrawal symptoms. Participants also received health assessments, including cardiovascular and blood pressure measurements.

Summer Cooling Kit

Acknowledging the challenges of working in Hong Kong’s hot weather, the Property Services Department has prepared a Summer Cooling Kit, which includes a handheld fan, a cooling towel, and practical tips to help stay cool. These kits were distributed to employees as a gesture of our appreciation for their dedication to their work.

Emotional Support for Pine Care Frontline Staff

To support caregivers facing stress and emotional fatigue, our registered social workers delivered 15 hours of psychological and emotional support to frontline staff during the Reporting Period.

Training included mindfulness relaxation exercises, enabling social workers to guide frontline staff to apply these practices at their facilities and share insights. To address the stress and emotions of staff, each elderly care home offered various channels for staff to express their opinions.

Contractors are essential business partners in construction projects and industry development, directly affecting our OHS performance. It is necessary to set high expectations for health and safety standards among our contractors. Currently, all contractors must comply with the ISO 45001 international standard for OHS management systems. ISO 45001 certification is one of the criteria in our contractor selection process, ensuring that contractors follow internationally recognised OHS standards and show a commitment to maintaining a safe working environment.

0

Work-related fatalities of contractor workers

Performance Highlights

7

Lost time injuries of contractor workers (sick leave >0 days)

0.354

LTIR of the contractor, increased by 19.2% compared to the previous year*

* Regularly communicate with contractors about the approach taken to reduce the LTIR

We also require our contractors to implement comprehensive Environment, Health, and Safety (“EHS”) Risk Management systems with structured control hierarchies. Each project begins with a Development Implementation Plan, which includes the design scheme, construction approach, management and supervision, site safety programme, and risk assessment and mitigation strategy, using the following prioritisation in safety risk control measures:

To reinforce safety compliance, we introduced the Pay for Safety Scheme that incentivises and rewards proper safety practices at construction sites. This scheme details a comprehensive list of safety items, including the scope of safety measures that contractors are expected to implement and the corresponding reimbursement. It promotes proactive safety investments by providing financial recognition to contractors who consistently uphold and demonstrate sound safety practices on-site.

CCG also participates in the Safety Hero Scheme for MTR joint venture projects, boosting frontline safety performance and fostering a positive safety culture among contractors’ workers throughout the entire construction period. By recognising exemplary safety behaviours and rewarding proactive safety engagement, the scheme aims to improve overall site safety and highlight individual contributions to OHS. Four Safety Heroes are chosen each month, receiving a monetary reward for their efforts in safety training, proper use of PPE, adherence to safe working procedures, and promoting safety awareness among their colleagues.

CCG organises daily construction site visits to assess the safety practices of the contractors. Additionally, our Construction Management Team conducts weekly site safety inspections and random spot checks. Contractors are required to address and rectify any identified issues and document the corrective actions in the inspection reports. CCG reviews the reports and verifies that the proposed corrective actions have been adequately implemented. Furthermore, safety meetings are regularly organised with engineers, qualified personnel and the CCG and contractor’s safety team to assess safety risks and reinforce best practices for continuous improvement and accountability.

We adhere to the Project Department’s internal guideline, Major Incidents Reporting and Handling of Sensitive/Confidential Information. At the site level, contractors are required to submit a project safety plan for approval by the project architect and CCG. Site-specific emergency response procedures must be developed, including procedures for evacuation, emergency contacts, roles and responsibilities, training and drills, communication protocols, and other necessary measures. For any incidents that occur, the contractor must notify CCG immediately, and a preliminary incident investigation report must be submitted within 24 hours of the incident.

CCG’s redevelopment project at Tonkin Street received the 30th Considerate Contractors Site Award by the Hong Kong SAR Government’s Development Bureau and the CIC for two consecutive years. This achievement underscores CCG’s commitment to promoting safety first, effectively managing the complexities and constraints of construction sites, maintaining high standards of management practices, demonstrating environmental consciousness, emphasising public morality, and caring for its contractor workers.

OHS Training for Contractors

CCG ensures its contractors understand the Group’s OHS requirements. We organised 39 safety sharing and briefing sessions at construction sites, emphasising the importance of securing a safe working environment with the principles of “People, Life First” and enhancing the safety awareness of workers. At the site level, all safety trainings for frontline workers and site supervisors are coordinated and conducted by the main contractor as part of their contractual safety responsibilities. CCG actively engages in key training activities, including pre-work safety briefings and workshops focused on high-risk on-site activities. Pre-work safety workshops for high-risk activities are held before the start of site work.

CCG actively seeks opportunities to integrate technology into OHS management and adopt innovative OHS solutions.

CCG’s construction projects are recognised under the 4S Labelling Scheme which aligns with the plan of the Hong Kong SAR Government’s Development Bureau and the CIC to promote the Smart Site Safety System (“4S”). 4S is an intelligent safety system which integrates various safety devices and sensors with a digital monitoring platform. It also includes the integration of advanced digital tools such as IoT sensors, real-time data analytics, AI-powered monitoring, mobile safety applications, and centralised safety management platforms. This all-in-one platform enables real-time data collection and analysis, immediate safety alerts and centralised safety management. Supported by the 4S system, on-site management can better understand and monitor site safety conditions, allowing for timely responses to potential safety risks.

The benefits of the implementation of 4S include:

Higher compliance rates with established safety procedures

Reduced response time to safety hazards

Enhanced accuracy and timeliness of safety reporting

We actively encourage contractors to adopt additional 4S technologies based on their site-specific conditions and operational risk levels. We have three projects that have adopted the 4S system, and two have obtained 4S Labelling certification.