Promoting Sustainability to Our Stakeholders through Collaboration

Effective tenant management is essential in our commitment to environmental sustainability. We engage with our tenants regularly to foster a collaborative approach to environmental stewardship. By integrating sustainability clauses into new tenancy agreements, providing clear and comprehensive fitting-out guidelines, and launching an innovative green tenant engagement programme, we cultivate an ecosystem where tenants are our trusted partners in our sustainability journey. This proactive strategy not only enhances tenant participation but also strengthens our collective commitment to achieving a more sustainable future.

CCG has incorporated green clauses on energy efficiency, waste reduction and water conservation into the tenancy agreements be signed with new and renewal tenants. The green tenancy agreements also require tenants to implement eco-friendly designs and sustainable practices that improve resource efficiency, collaborate on resource management plans, and share information to monitor and enhance environmental performance.

Tenants are also encouraged to conduct their fitting-out in an environmentally friendly manner, thereby conserving resources, reducing waste, and maintaining indoor environmental quality. These guidelines also align with recognised interior design standards to support tenants in achieving better environmental and health outcomes during their design and fitting-out processes.

Since August 2023,

100%

Of new and renewal tenants have signed the Green Tenancy agreements

1,057

Existing leases (55% of all our active leases) were converted to green leases

Green Tenant Engagement Programme

The Green Tenant Engagement Programme is designed to foster collaboration with tenants to achieve sustainability objectives. Covering tenants from commercial, residential, and retail buildings, the programme inspires and rewards the collective efforts of tenants towards a greener lifestyle and business practices. During FY2024/25, 109 tenants in 35% of our wholly owned and managed buildings enrolled in the programme.

To enhance the effectiveness of the programme, we employ tenant-centric digital solutions and engage with tenants in person to communicate sustainability messages and provide programme details. Through our dedicated digital platform, tenants can share electricity consumption data, record green actions, participate in quizzes and surveys, join “Chill Green Friday” online talks, and watch educational videos. This platform not only aligns the Group’s sustainability goals of engaging with tenants but also creates a dynamic and engaging experience focused on achieving measurable carbon savings and promoting well-being.

To incentivise tenants to adopt sustainable behaviours, we give high-performing tenants opportunities to earn CCG Hearts Points for participating in green actions, which can be redeemed for a wide range of rewards and meaningful experiences. Additionally, tenants who achieve better energy performance compared to the industry average receive rebates on management fees. We are committed to advancing the Green Tenant Engagement Programme, enhancing our initiatives and fostering partnerships to create a more sustainable tenant community.

Highlights of the Programme in the Pilot Year

~35%

Of our wholly owned and managed buildings covered

109 Tenants

Participated across commercial, retail and residential buildings

876

Energy-saving actions and sustainable initiatives completed

~674,000 kg

CO₂e Emissions saved¹

¹ Comparing the energy performance of our participating tenants to the industry standard, equal to the annual emissions of 50 standard households in Hong Kong

Case Study

Green Tenant Engagement Programme Award Ceremony 2025

At the Green Tenant Engagement Programme Award Ceremony 2025, we honoured tenants for their remarkable efforts in adopting greener business practices and helping to shape a more sustainable future. Trophies and special monetary rewards were given to the winners of the Most Outstanding Green Tenant, the Most Active Green Tenant, and the Most Progressive Green Tenant. Eligible tenants also received rebates on management fees to recognise their outstanding energy performance. The ceremony featured a networking event, encouraging participants to share insights and foster engagement. A representative from CLP Power Hong Kong attended the ceremony to share tips on energy-saving practices and identify opportunities for energy savings.

To further enhance the programme in the next phase, we will provide free energy audits supported by local energy providers for participating tenants. These audits can identify opportunities for our tenants to reduce energy consumption and enhance their energy efficiency.

Strengthening Alliances through Partnership

CCG values each partnership opportunity to assert its influence on sustainability in our operations, value chain, and the wider community.

Case Study

Collaboration with CLP on Eco-Grade Energy Efficiency Grading & Rewards Pilot Programme

CCG has joined CLP’s Eco-Grade Energy Efficiency Grading and Rewards Pilot Programme as a participating green merchant. This programme encourages CLP’s household customers to adopt energy-saving habits by offering incentives for demonstrated reductions in energy use. CCG enhances the programme by awarding additional CCG Hearts Points to member participants, in addition to the standard rewards. This dual-incentive approach strengthens public motivation toward sustainable living.

Case Study

HKMU Hackathon 2025

CCG participated in the Hong Kong Metropolitan University (“HKMU”) Hackathon 2025 and assisted in judging the event, which focused on developing innovative solutions for sustainability and the ageing population. This hackathon was designed to inspire students to tap into their creativity and generate creative ideas. Participating students brainstormed and shared their insights on how CCG can collect Scope 3 emissions data from tenants and collaborate with them to reduce emissions.

CCG also had the opportunity to share our expertise on the sustainability challenges faced by the industry, providing valuable feedback on the feasibility and comprehensiveness of the proposed solutions. This engagement enabled us to support the participating teams in refining their ideas for real-world applications. It was a rewarding experience to share our insights, help students refine their concepts, and explore ways to create meaningful environmental impact.

Case Study

Collaborative Partnership on Carbon Reduction with CLP

We received the International Facility Management Association (“IFMA”) award for our collaborative partnership with CLP on Smart and Green Initiatives taken in our properties, hotels, malls, and Nina Park. Throughout this five-year journey, CCG has achieved significant milestones in adopting the BESS and 5G Energy Management System.