Striving towards Our Annual Commitments

At the beginning of the Reporting Period, our four ESG Sub-Committees set out 55 action items targeting a range of focus areas as our annual commitments. We eventually achieved an accomplishment rate of 90% for our annual commitments, reflecting significant progress compared to last year’s rate of 79%. These sustainability commitments were cascaded to the relevant business units, encouraging employees at every level to contribute to achieving these goals. The Group’s sustainability performance was regularly communicated to the ESG Steering Committee. To uphold a balanced emphasis on People, Community, Prosperity, and Planet, we continuously revise these annual commitments and introduce new ones when required.

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ESG Sub-Committee : Prosperity

Focus Areas

Green and Responsible Investment

Annual Commitments

Arrange one billion (HKD) sustainability linked loan for HK working capital

Status

Achieved

Annual Commitments

Seven billion (HKD) green construction loan and 2,693 million (HKD) on-shore bank loans for refinancing overseas shareholders loans

Status

Achieved

Annual Commitments

Replace one fleet vehicle with EV

Status

Achieved

Annual Commitments

Install two more EV chargers by 2024

Status

Carried forward to FY2024/25

Annual Commitments

50% of newly purchased equipment comply with ENERGY STAR-rating

Status

Achieved

Annual Commitments

Develop an ESG Due Diligence P&P

Status

Achieved

Innovation and Technology

Annual Commitments

Perform eight proof of concept (POC) on robotic and automation solutions

Status

Achieved

Annual Commitments

Study and perform three POC on smart waste solutions

Status

Achieved

Annual Commitments

Study and perform three POC on real-time safety monitoring system

Status

Achieved

Annual Commitments

Propose two to three more university co-development projects

Status

Achieved

Annual Commitments

Pilot projects with at least two to three universities on five topics

Status

Achieved

Annual Commitments

Extend the usage of motion detectors and timers to an additional of two properties/sites

Status

Achieved

Annual Commitments

Provide four distinguished speaker sessions; six to eight interdepartmental dialogue sessions; four to six business network sessions

Status

Achieved

Privacy, Data Rights and Cybersecurity

Annual Commitments

Execute three cyber security knowledge sharing activities

Status

Achieved

Annual Commitments

Execute at least one cyber exercise

Status

Achieved

Annual Commitments

100% staff member trained on Privacy Data Right and Cybersecurity

Status

Achieved

Annual Commitments

Create a comprehensive data collection policy and a data governance structure

Status

Achieved

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ESG Sub-Committee : Planet

Focus Areas

Responsible and Sustainable Procurement

Annual Commitments

100% of suppliers comply with the revised Supplier Code of Conduct

Status

Carried forward to FY2024/25

Annual Commitments

Implement procurement procedures to avoid single used plastics items at hotels

Status

Achieved

Ensuring Sustainable Buildings

Annual Commitments

Apply the revised Sustainable Building Design Guidelines at least two projects in FY2024/25

Status

Achieved

Annual Commitments

Carry out WELL feasibility study project (Property Services and Nina Hospitality)

Status

Achieved

Annual Commitments

62.5% buildings to be BEAM Plus enhanced or certified (Property Services and Nina Hospitality)

Status

Achieved

Reduction of Operational Environmental Footprint

Annual Commitments

Implement the Zero-Carbon Chiller System Project with CLPe

Status

Achieved

Annual Commitments

Carry out Solar potential assessment project

Status

Achieved

Annual Commitments

Hire consultant to develop Internal Carbon Pricing mechanisms in new Projects

Status

Carried forward to FY2024/25

Annual Commitments

50% food waste recycling at hotels

Status

Achieved

Annual Commitments

1.5% reduction in water intensity from FY 2020/21 (Property Services)

Status

Achieved

Annual Commitments

40% of commonly used items purchased be sustainable

Status

Achieved

Better Buildings and Healthier Outcomes

Annual Commitments

75% buildings with Quality Water Supply certification (Property Services and Nina Hospitality)

Status

Achieved

Annual Commitments

37.5% buildings IAQ certified (Property Services and Nina Hospitality)

Status

Achieved

Responding to Climate Change

Annual Commitments

Hire consultant to assist developing a climate risk assessment tool for Projects

Status

Achieved

Annual Commitments

Carry out physical climate risk screening project

Status

Achieved

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ESG Sub-Committee : People

Focus Areas

Employee Advancement, Development and Retention

Annual Commitments

Formulate and execute a bonus mechanism linked to ESG performance

Status

Achieved

Annual Commitments

100% completion target for Reuters ESG Training

Status

Achieved

Annual Commitments

Incorporate staff/office initiatives and incentive programs into CCG Hearts phase 2

Status

Achieved

Annual Commitments

Facilitate regular 1:1 meeting via SAP continuous performance module

Status

Carried forward to FY2024/25

Diversity, Equality and Inclusion

Annual Commitments

Monitor DEI metrics and establish baseline

Status

Achieved

Annual Commitments

Roll out "Racial Diversity and Inclusion Charter" programme

Status

Achieved

Annual Commitments

Review, communicate and monitor DEI policy, data, practice, training and engagement activities

Status

Achieved

Annual Commitments

Carry out International Women's Day celebration at the office

Status

Achieved

Wellness, Health and Safety Enhancement

Annual Commitments

Develop relevant physical/mental wellbeing training programme and encourage participation

Status

Achieved

Annual Commitments

Incorporate OHS function into ESG People Sub-Committee

Status

Achieved

Annual Commitments

Review of maternity/paternity leave policy

Status

Achieved

Annual Commitments

Implement Smart Dress Code policy

Status

Achieved

Enhancement of Stakeholder Engagement

Annual Commitments

Extend staff survey within Nina Hospitality

Status

Achieved

Annual Commitments

Review satisfactory survey coverage and topics

Status

Achieved

Sound and Forward-looking Company Culture

Annual Commitments

Produce communications and recruitment toolkits - Employee Value Proposition

Status

Achieved

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ESG Sub-Committee : Community

Focus Areas

Supporting the Lives of Older Adults and Empowering Future Generation

Annual Commitments

Share numbers of youth/elderly related activities by departments

Status

Achieved

Annual Commitments

Allocate over 60% of yearly donations to projects/NGOs that benefit youth and elderly

Status

Achieved

Extending Community Partnerships with Local and Global Partners

Annual Commitments

Carry out two signature events:
1) "One Beat, One World: Connecting Through the Drum";
2) Sustainability Conference

Status

Achieved

Annual Commitments

Develop and roll out CCG Hearts programme

Status

Achieved

Annual Commitments

Secure 13,000+ volunteer hours available with 6+ NGO partners

Status

Achieved

Annual Commitments

Build a new communication module to reflect company's latest ESG strategies

Status

Achieved

Annual Commitments

Social impact assessment project

Status

Carried forward to FY2024/25

Volunteerism

Annual Commitments

Develop proposal on incentive schemes to encourage volunteering

Status

Achieved

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Global ESG Ratings

GRESB-2024
GRESB-sector-leader-2024
CDP

Membership and Partnerships

usgbc member
GRESB-member
HKGBC-platinum patron
Business Environment Council - member
HKGFA